Helpdesk Support

My client is a global insurance business boasting a dynamic and collaborative culture.


Their Helpdesk support team covers a range of L1 and L2 support services they provide to the business, including over the phone and in person.


Due to a team member leaving on maternity leave, they are now on the lookout for a capable Helpdesk support specialist that can join their dynamic team for an initial 6 month contract.


This is a an excellent chance for someone be working across multiple technologies, with further opportunities beyond the initial 6 months.


Key skills required:

  • Strong track record working in Helpdesk/Service Desk Support function covering a blend of L1 & L2 requests
  • Essential Technologies: Windows 10, Azure AD, VPN, ServiceNow, basic networking, Audio Visual ability
  • MUST have strong customer service approach with all levels of the business
  • Experience working efficiently on tickets and ensuring they are completed by following up
  • Must be able to be flexible and adaptable as often will have walk-ups asking for assistance
  • Bonus Microsoft Tech preferred for projects – Azure Defender, Sharepoint, Exchange
  • Great communication skills, both verbal and written

 

If the above sounds like you and have the passion and strong work ethic then please do APPLY to be immediately considered.

 

For further info please contact me on [email protected] or 02 8346 6703

Adam   Eshet does  Systems & Cloud Contract

Systems & Cloud Contract

[email protected]
02 8346 6703