Client Service Officer

As the Client Service Officer, you will be the first point of contact for all client and stakeholder enquiries and issues relating to products and services. Contact will be a (roughly) 80%-20% via email and phone, and your primary role will be to resolve their queries swiftly, efficiently, provide exceptional client service and leave them with the warm and fuzzies for our client (and you!).

The close-knit, collaborative and inclusive work culture of our client is something they are rightly proud of – and work tirelessly to maintain. Potential is rewarded, advancement is celebrated and input is welcomed. Your immediate team is small and friendly, with great relationships across the company’s hierarchy – and, tellingly, staff retention is high.

Flexible working is offered (not just in times of Lockdown)

EXPERIENCE NEEDED:

  • Excellent Communication Skills (Written and Oral)
  • Banking/Financial Services
  • Contact Centre Customer Service
  • Problem Solving Skills
  • A passion to help clients

If this sounds like you APPLY NOW

Frankie

[email protected]