NOC Engineer

  • €35,000 - €40,000+/year +18% shift allowance + Benefits
  • Hybrid role with up to 2-3 days/week in the office
  • Brilliant Internal Training Plan

Our client is a global hosting provider with massive ties in the sports and gaming industry and is currently looking to hire a junior support engineer with a minimum of 1-2 years’ experience in the technical operations & support environment. This is a 24/7 shift-based role; therefore, the ideal candidate should be comfortable working the odd weekend and evening shifts.

Your Role:

  • Daily operational support and maintenance of all our client’s infrastructure.
  • Monitoring of system availability and performance to minimize downtime and optimize customer services.
  • Support customer's requirements targeting a 99.9% continuous service level.
  • Troubleshoot any network related issues and perform root cause analysis.
  • Collaboration with level 2 and level 3 technical teams supporting DC, Hosting and Network services.
  • Participation in technology projects across datacentre, network, cloud domains. The creation and maintaining support & operational documentation.
  • Participation in a 24/7 shift rotation.

Your Qualifications & Experience:

  • Strong customer service orientation is a must.
  • Experience in IP service management such as change and incident Management.
  • Knowledge of the following technologies, Cisco Meraki, ASA firewall, Juniper hardware, VMWare solutions, Nutanix hardware, MS enterprise suite etc.
  • Familiar with Networking monitoring and resource management Tools (Cacti, MRTG, SolarWinds etc).
  • Bachelor’s degree in computer science or engineering or equivalent.
  • Excellent organisational and communication skills.
  • Strong technical and problem resolution skills with the ability to work under pressure.
  • Experience monitoring large international networks while working within a global business with multiple locations is advantageous.
  • ITIL, CCNA, JNCIA, VCA, Microsoft certification is desirable.

This is a great opportunity for someone looking to advance their career by joining a global team and be given the opportunity to upscale their knowledge while working.

If interested, please feel free to APPLY or contact me directly at [email protected] / 01 6917002 – Interviews happening as soon as next week!

 

Sara  O'Toole does  Resourcer

Resourcer

Sara O'Toole

Resourcer

[email protected]
+353 89 433 2865