About the role
The Helpdesk Engineer will perform routine transactional and operational IT tasks while reporting to the IT Infrastructure Manager. We're looking for a self-starter that can complete tasks quickly and under pressure.
- Providing 2nd level support to business users to the standards and levels requires.
- Managing a busy helpdesk with energy - prioritising tickets, managing competing priorities.
- Managing a Windows environment - experience with Windows 10/11, Office 365, and Servers (In this role you will get the experience of working on servers and building)
- Have experience with IT Security or a Security Mindset.
- Events log monitoring, patch management, and system monitoring.
- Patching & upgrade of operating systems, software & applications.
- Security maintenance: Endpoint Protection and Device management, troubleshooting & maintenance.
To APPLY click below or email me at [email protected]