Send me a messsage and we'll start to chat

customer survey tell us what you really think

#1 we love feedback
customer survey


We love getting feedback, good or bad.  Good feedback means we're doing things right, bad feedback means we can improve things, average feedback means we're not trying hard enough to dazzle.  

Everyone tells you the good stuff, we all know 9 out of 10 cats prefer it. But they don't tell you how many cats declined to comment


We want you to make the decision to work with us based on the facts.  so here they are:

  • To date we've sent out 892 surveys
  • We've had 351 responses.  
  • We asked our customers to rate us as Exceptional, Average or Terrible.    

So here are our results, the good, the bad the ugly. All we've removed is the client name. The blank spaces are merely comment boxes where the customer declined to comment but chose to rate us anyway.

Chris is such an AWESOME person. He really stuck with me from day one. Moving from your country of birth to start a new life is very scary and a daunting experience, Chris made the one part (an important part) less stressful. Will definitely work with Chris again and definitely advise anyone looking for a great Agent to use Chris from The Recruitment Company!

Hi TRC I had a smooth transition into XXXX which was lovely. They are nice people and I seem to fit in AOK and that's the main! Tah for your effort and the cupcakes. The team enjoyed them immensely. I have only been in XXXX 3 days but I am quite comfortable there. David did a good match I think. Congrats! I know it feels good when you can fit the person to the company in all aspects of the employment. Thank you!

Yet another great experience with TRC. I worked closely with the lovely Carly at my previous company and she has always been exceptional. I reached out to her when I moved companies and I did not regret it. She introduced me to Fabian and they both came to XXXX to tell the IT manager more about what TRC do. He was very impressed with their approach. The candidates were presented for the Helpdesk role in less than a week, we interviewed all three and offered John all within 2 weeks. Fabian was professional and accurate with the candidates he sent. The turn around for the references was outstanding. XXXX will work with TRC moving forward. Thanks again. P.S I fully expect cupcakes to be sent on Johns first day in true TRC style and I will be waiting in the I.T area (which is nowhere near were I sit) :-) Thanks again.

Jen always give us the best of the best efficient and fast service Love working with you guys

Amy provided the necessary resumes as requested.

I applied through around 6 am and Richard gave me a heads up at 8 am and then we had our first phone conversation at 9 am. The overall recruitment process took 2 weeks and Richard was always attentive and provided timely updates to me. I definitely felt that Richard made the whole process much easier for me. Working with a professional like Richard helped me to feel more confident. Moreover, Richard also was helpful until I received a contract from XXXX. Overall, I would like to take this opportunity to mention my thanks to him !!!

Jen has been an absolute pleasure to deal with and she kept me informed at every step of the process. I really appreciate everything that Jen has done for me.

Kimberley is great and she showed high professionalism in my recruitmemt process at XXXXX.

Jen is always very responsive to the needs of XXXX. She can be contacted at almost any time and nothing is too hard.

Honestly the best recruitment process I have been through. Chris found me on Seek and thought I suited the role. Very prompt and communicating even when on annual leave.

Heather is Awesome! She made the transition process very easy and was very helpful through every step of the process. I'll surely recommend TRC when ever I can. Thanks

Charlotte works extremely hard to understand the client's requirement, and then match it with an appropriate resource. She is professional, persistent and very personable. There is not the slightest hint of 'sales' about Charlotte's work, but rather she wants to deliver what the customer wants, and not just fill a role.

Charlotte was very professional in her approach and kept me well informed of the process from the start to the end. Really enjoyed working with her. I would highly recommend her. Great personality

I am very grateful to Carly Pattison for providing excellent Service.

Richard understood our exact needs and price point. He identified likely candidates and communicated in a timely and professional manner. Richard is easy to work with, and I have no hesitation in putting him at the top of my list of recruiters.

Great experience and appreciate time taken when the opportunity did not originally exist. Terrific work!

Emer is always a pleasure to deal with. She's been wonderful, and really spends time with you, talking and going through everything. She's approachable, friendly and always on hand to answer questions or follow things up.

I offered the role to a number of agencies and John was by far the fastest at getting very strong candidates in front of me. Will certainly recommend John to my colleagues when they need resources.

John was excellent at managing my expectations and does a good job of balancing client-consultant relationships. On the client side, re-onboarding for my 2nd, 3-month engagement had a few hiccups (lost access on proximity card as well as system access ) but nothing major. Hope this helps.

When dealing with some other agencies, I was exposed to some behaviours that, quite frankly, diminished trust, but Charlotte has been an absolute pleasure to work with. Charlotte's friendly professionalism has been greatly appreciated, and it is lovely to see that candidates speak as warmly of Charlotte as I'm inclined to. Charlotte has been of great help to me and I look forward to opportunities to work with her again.

I always recommend the Recruitment Company to anyone that asks. Amy delivers great candidates with seamless onboarding and follow up.

Emer has been very good to deal with throughout the process. She is hard working, thorough and always follows up. A delight to deal with!

One word BRILLIANT! To name a few where she excelled: Selling me to the client. Constant feedback and interview preparation. Takes time to understand who you are your skills, abilities and matches you with roles you would be a good fit. From what I have experienced Charlotte comes across as someone who really cares about her clients and who she is placing. A real assets to your company.

She is just rock star...

Great experience, clear timely communication and friendly approachable team. Cupcakes were a sweet touch.

John was an absolute pleasure to work with and although looking for a new job can be somewhat stressful John was able to make the whole process totally painfree! John was very thorough and ALWAYS kept me up to date with progress. Even though I hope to stay in my new role for sometime I do look forward to working with John when the time comes.

Amy listened and was very friendly and responsive. Helped turned a negative situation into a positive with a successful outcome.

John is true professional and is an asset to your company.

Working with Cally was a pleasure. She was very professional, informative, and prompt with her communication during the interview process. I look forward to working with Cally and TRC in the future.

John understood my requirements perfectly and found me a very good candidate.

Willing to support Excellent communication Hard working Provided me insight of the job market Very easy to work with Good organisation skills The best matchmaker!! And glad to see TRC is growing bigger.

Richard was very responsive to our requirements of our candidate and worked closely with us to ensure he understood all our needs so that the number of CVs forwarded to us was greatly reduced, but quality improved immensely.

Love Emer. Best recruiter I have ever dealt with. Fantastic candidates, well vetted, great approach and understanding of the complexities of government. And the cupcakes are great!

Kudos to Richard's exceptional service. He has given his professional and personal approach for me to secure the job. Much appreciated the efforts and advise that he has given. A job well done. Thank you.

Really enjoyed working with John. Very helpful and also has a good feel for what is going on when I didn't really have time to think about what was going on where etc.

I've dealt with Jen since Aug 14. She's an exceptional recruiter, both at a personal and professional level. I have dealt with many recruiters (as a job seeker and hiring manager), but never come across someone like Jen! Jen is well known with Sydney Metro and she highly regarded here. I attribute the success of TRC @ Syd Metro to Jen. Jen is a truly a genuine friend and a valuable asset to TRC. Well done Jen!

Jen is a superstar. Her level of service is truly head and shoulders above most other agencies I deal with. Key points of difference with Jen is she understands *** systems and provides me with the information I need to make my job easier, particularly when we are engaging a contingent through TRC. Most of all the quality of candidates are really good as well, with most meeting the role brief.

Amy has been great. I was especially impressed that she dropped by the *** offices to introduce herself. Friendly and professional. She has also kept in contact with the CEO of *** and everyone has the same expectations and no surprises.

Charlotte is fantastic! So professional, yet friendly and approachable and so easy to work with - she's transparent, honest and especially in recruitment, she hits the mark! I feel I can trust her and she can take it on board without me needing to chase or follow up on anything - what a pleasure to work with!

Amy is really different from other recruiters. She's personable, and comes across as if she really cares that I succeed in a sector that I feel so passionate about. Amy appears to manage the interests of both client and candidate very carefully. I loved the fact she came out to see me prior to my appointment with the client. It improved my confidence and helped me relax at interview. It worked, I was offered the assignment!

Very positive experience. Chris has been extremely helpful and supportive throughout my interactions with him.

Emer and Elle were fantastic from the start. I am impressed by the organisation - and I've been through a lot of recruiters recently! I also recommended Emer and Elle to my new agency as they cared about matching me to the job. The only concern I have is that I'm not sure I got info about timesheets and payments and people seem to be out of the office today...

Chris is great, he sends good cv's and the hiring managers really like him

It was a pleasure dealing with John. John was prompt, professional and polite with excellent candidate-client liaising skills.

John is a pleasure to work with, he is honest in his approach which I greatly appreciate. John keeps me informed and works quickly to turn requests around.

Top marks, great work by Richard (Richard Ivers). He's been supportive, responsive and straight to the point throughout the whole process. We were able to established a good working relationship with a high level of trust that gave me confidence in his ability to represent me.

It is a pleasure to work with Richard as he goes beyond what is expected from a recruiter. His ability to listen and respond to our requests means that the flow of candidates have improved over time. I believe that Richard's relationship with our company will be a long-standing one.

Working with Carly was a pleasure as usual. She kept me in the loop as she was sourcing candidates and we ended up with a great candidate who could start in the timeframe we needed.

Hi Dan provided excellent service throughout the engagement. He has a clear, calm and professional approach. He understood our requirements quickly and soon found a number of good quality candidates that were a great fit for our culture and skillsets. We are happy with the person we selected and will definitely go back to Dan and the Recruitment Company in the future. Thanks

Dave Keegan approached me for the role after seeing my resume on I was interested in finding out more and Dave Keegan filled me in on the company, the people, the role and the building services industry (which I haven't as yet worked in). After proceeding with an interview with ***, I gave and received relevant feedback about the interview which was a great help and learning experience. I had a informal follow up meeting with the company to confirm my interest in the role and from there Dave handled all contract negotiations which was very helpful and time saver. I had a contract within the week of agreeing to accept the role. In dealing with Dave Keegan I found him to be a true professional in every sense of the word but especially communicating to me in a timely manner, managing my expectations and answering/providing me with all the information I needed to prepare and make an informed decision (I met Dave face to face before my 1st interview). I'm very grateful for the effort Dave gave in helping me secure this role. Without his help I doubt I would have been able to achieve it on my own. Cheers

It was great working with Richard Ivers, He has an amazing gift at looking at candidate's personality and knowing which potential employer to pair him with that fits the candidates temperament, mindset, skills and work style. I praise his enthusiasm and deligence to keep pace with the demands of the Information / Cyber Security Talent pool, this shows a lot of dedication to bring out and recruit the best in the industry. I see our relationship like Jerry Maguire (Richard) and Rod Tedwill (Me), were he coaches you and gives you pointers and sees you as his friend rather than a candidate, and ultimately found the job that I get excited to work with . Amazing gentleman to work with and to be a friend. Keep up the great and Amazing work of having a recruiter like Richard, this separates your company being Great from the rest of just being good.

Overall experience was good. Got quick updates.

Carly is pretty awesome... quick to respond, follows up regularly, and very nice to deal with. She also got me a job which is great! :) Much better than any other recruiter I have worked with. I also dealt with Carly around January 2015, and she was great then too. Consistantly great!

Great - I liked the interaction and prompt responses. This is what I call commitment. Keep up the good work

Chris Pelow is very nice guy. He helps me to get the offer from **** right from beginning by forwarding my CV to them. He is very coordinating and a helpful guy. Thanks,

All good so far :)

Jen was amazing and wonderful to deal with- She kept me in the loop at each stage and i would recommend her to anyone- truely a pain free experience- thanks jen! you are the best

The worst recruitment experience I have ever had. In this case at least, I think John and Geoff did not have a grasp of what was going on in the client area. Constant talking up of how the users would be going forward and then the role is cancelled. I am used to recruiters who have some idea of the state of play.

He has got excellent skills to analyse candidate & match skill set for job requirement. He has got good negotiation skills. Best Recruiter !!

Emer was great, always updating me of my progress. Great candidate experience

Emer has lot of patience and she believes in her candidates which makes her a good person to work with.

Jen Roberts is a star!

Jen has exceptional communication skills and we built a rapport quickly. I am pleased that her initial approach via LinkedIn in May and further conversations have enabled me to test the waters by securing a 6 month contract in a dynamic organisation like **** after a long-term permanent position. There was an opportunity in another team that didn't come to fruition but Jen persisted with finding another opportunity for me. I'm excited about the role and new challenges.

Jen was excellent, very responsive and professional which made the whole process very smooth.

Dealing with Richard was a positive experience in all respects; from initial approach, promotion of my abilities, briefing me about the role and interview process, and regular communications. The cupcakes were a nice touch, and certainly helped in winning some new friends. Thank you.

John is one among the exceptionally talented professional whom I had come across in my career. He is good in negotiating, he is very transparent while communicating and is a good coordinator. His skills will definitely add value to his career as well as to your organization.

John Watson was the best recruiter I have ever worked with. He is a very honest and a dedicated professional. Its has been really easy to work with John, because he understands technology (which is a rare quality with recruiters I have worked with). John has been very proactive and helpful throughout the whole process till my placement into **** and beyond. He has been exceptional.

Thanks guys amazing

Carly has always been extremely helpful and a great person to deal with. I am very satisfied with the service from every point of view.

Dan did a great job in handling my job application from the first interview, to job offer and even up to the day before my start date in the new company. He provided timely updates and make sure that within the day, he was able to provide whatever updates he had regarding my application. I am very grateful that Dan gave me a call about this opportunity and it was a blessing considering the kinda not good situation in my previous company.

I've worked with with Emer on a few assignments and find her exceptional to deal with. She goes above and beyond to deliver outstanding customer service.

Carly has done a great work and I enjoyed working with her

Amy did a wonderful job helping me land my role at ****. She responded to my calls and emails within the day, set up the interview within the week and was completely across the role and how the department functioned. She gave me great advice prior to my interview and was always warm and friendly.

I really enjoyed working with Carly. She is very professional and personable. She got to know me and my business and then provided candidates who fit the brief well, resulting in great new hires for my teams. I will definitely use her in the future and recommend her to others.

The consultants (Amy busby & Jennifer Roberts) that I have worked with are two of the best consultants I've experienced so far, as well as the admin staff Lisa. They are professional, friendly, understanding and easy to work with; the friendly and comfortable vibe enabled myself to prepare and perform the best of my abilities in the interviews, and motivated myself always represent The Recruitment Company in the best way I can. In my opinion, consultants' professionalism certainly adds critical value to both candidates, the company. Regards Megan Wang

Very positive experience working with Richard - he's very engaged, professional, persistent & determined (in a good way!). Five stars! :)

Dan helped me through all the there rounds of interviews, suggesting what kind of questions to expect and what (and what not) to say. This was very important for me to get through the interviews. I don't know of any other agency which has provided this kind of support to the candidates. Dan really knows, and does his job well and because of this I'll recommend him to all my friends and colleagues looking for job.

Emer was great. She responded within the same day to my application, she kept me informed of my progress for the contract role and shared in my happiness when I got the role. Thanks Emer, I look forward to job hunting with you for my next contract in the future.

Iv been in the IT industry for over 10 years and have changed jobs approx every 2 years. I've met a lot of recruitment consultant and by far John has been the best I have come across. He has gone beyond my expectations and not only has kept me well informed of my application status but he even took the time out to congratulate me on my success with the position while he was away on holidays. I really enjoyed dealing with him on this occasion and hope to continue dealing with him in the future. Thanks a lot.

I have dealt with several recruitment company agents and I can confidently say the Richard Ivers is one of the best that I have encountered. He was able to provide me with full details in relations to interviewer’s position, interviewer’s name and interview time & date. He was extremely friendly over the phone, even offered to meet face to face to discuss further and provided prompt email/call responses. Moreover, Richard gave me good interview tips and set the correct expectations in what interviewers are looking for in a candidate eg. answering questions about my background, educations, interests, motivations etc. He motivated me by explaining that this position is a very rare opportunity where I can get my foot in the door of a well-known payments company into their security practice and work my way up to analyst/engineer role.

Richard is a fantastic person who cares the needs of the people. He is available always when you need to speak or clarify anything. He worked hard for me to secure the role within Ausgrid. He turns around things quickly and efficiently. I am more than happy with my experience with Richard. He is simply fantastic, 10 out of 10.

JC was great, turned around a candidate quickly for the Front End need and we got the candidate into the process very quickly. Great result and keen to continue working with the team at TRC going forward.

David did a great job. So professional and great representative.

Five cupcakes out of five

Amy is very professional, she provided me with support and answers to raised questions and issues. She is an asset for the TRC, after dealing with Amy, I recommended TRC to many of my friends.

James handover to Geoff when he went on leave was seamless. I was kept informed and the process was straightforward. Cheers Troy

Emer is very friendly and outgoing, also very good at checking in after interviews to see how the candidate went. There have been a few candidates submitted that haven't hit the mark with our expectations, so when we do request candidates it would be could to receive a phone call for a briefing (as our requirements change depending on the project we are working on at the time) and perhaps a CV to review as a benchmark before all CV's are submitted. Otherwise Emer is great and I enjoy working with her.

First of all thanks to TRC and Amy for giving me this opportunity to work with ****. About Amy - She is lovely. I appreciate the way how she communicates with me in each stage during the interview process and follow up after first week at work. I am also into recruitment and I know how it works in a busy environment like recruitment which is definitely challenging to maintain that rapport with clients and candidates.

After some initial guidelines were given to James about how I preferred the engagement to work, James has worked really well with me. James has submitted some great candidates and allowed us time to review etc. James has also taken on feedback provided about candidates professionally. I would like to thank him for his efforts so far..

Great support and timely updates. Provided good heads up about the company and culture.

I would like to say that Matt Did an exceptional job, in placing me in the job I was very interested in. He has a positive attitude . Also going to the trouble of having a face to face meeting which makes a difference.

Above average. Was able to get good candidate on 2 attempt. Address all concerns and queries well and in timely fashion as well.

John was very professional. He is very honest, friendly, helpful and a very good communicator. He spent good amount of time in explaining about the client and the role, understanding my skill sets and what I expect on the new role/job. He showed great interests and spent time generously in preparing me for the interviews. He kept me up-to-date and informed on the latest. Thanks John!

Dave is the only consultant we try to use. He understands our needs and business and sends us the right candidates only.

John was very helpful and was always approachable.

Big thanks to Dave and Luma, made the job application process easy and stress free. Loved the tips for the job interview and advice Dave had given me post success of the job application. Cannot thank him enough!

Jen was by far the best recruiter I've had contact with over the past few months of job searching. She was in regular contact by phone and text and kept me informed throughout the whole process. She also sounded genuinely pleased to help me which meant the non verbal comms carried that feeling of doing her utmost for me. Fantastic!

I would say it's a pretty good experience for me . I have found Chris Pelow an exceptionally good person because of his communication and help during my job hunting and grabbing a good opportunity for me at ***.

Performance overall was good. Wouldn't say average, but perhaps also not exceptional. I enjoyed dealing with Anna-Maria. She was very professional and followed up promptly on everything. One point of feedback is to ensure that the client (us) is made aware of possible holidays and leave when the applicant is being put forward. It was frustrating to find out that *** had leave planned in the middle of the contract period only after we had decided to proceed to offer him the contract role.

Anna-Maria delivered impeccable performance in landing me a great role. She found the right job, prepared me for the interview, and handled the negotiations with style. She followed up quickly and performed her duties with refreshing sincerity. As well she is friendly, and has a very positive attitude. I recommend her highly.

John is so matured in handling people and the process,as he went above and beyond his role to do the needful in prompt time. Timely updates is one significant thing that i am really impressed with. Needless to say, he is really a great asset to this firm. Appreciate his work!!

Emer was responsive and passed on important information quickly. She was an absolute pleasure to deal with and so professional. Recruitment expert who knows how to quickly build rapport. You're really lucky to have her. Give her a pay rise!

Emer is refreshingly proactive and extremely friendly and approachable. Having dealt with numerous recruitment companies since we moved from the UK 2 years ago - I feel like Emer is actually listening not only to her client but also to her candidates which is a rare experience I have encountered in Australia. Obviously your client comes first and foremost but Emer asked for my advice on an organisation that I had worked in as she wanted to ensure she would be placing candidates into an environment that they would thrive in! When I was working in a Government organisation - there were some very uncomfortable scenarios that all the candidates had to go through, and a previous recruitment company put not one single welfare calls in. I have no doubt Emer would! She's a keeper.

I had a lot of recruiters calling me and meeting with me. Chris was by far the least pushy. He called and organised a meet based on my skills and the clients he had. Organised me two interviews within a week of applying and maintained contact along the way to keep me informed. He put me forward for the exact sort of job I wanted and negotiated a higher salary. Furthermore, a free lunch on successfully taking a job sweetened the deal.

Emer is always helpful and very pleasant to deal with. More importantly she always sends me suitable candidates that match our brief perfectly.

James has been really helpful in every phase of my job search and interview process with some excellent prep talks and detailed explanation on client requirements. James also provided prompt updates and assisted with every query I had making the transition into new phase of my career a very pleasant experience. It has been a wonderful experience throughout with James and I will recommend TRC and James to all my friends. :-)

TRC is truly an exceptional recruitment company. It's very much different in the things they do from designing their banners, etc to the way they do their work. Recruiters are dedicated to their job and client, that they take extra effort and give attention to details, when they help candidates. They not only give a hand in finding a suitable job for the clients, but also prepare the candidate to prosper in their career by polishing their soft skills and boosting up their level of confidence. The best part is how their care and concern for the candidate continues. The cupcake surprise they send on the first day of work not only cheers up the person, but also aids them to get attention in the organization in a pleasant way and provides a sweet opportunity to collaborate casually with the co-workers by sharing those. TRC is definitely a unique and the best recruiting company to which I would turn up in need, or direct my colleagues in need.

Anna-Maria has been great and she still is. Even though I got in touch with many recruiters but she has been exceptional. She kept me in the loop at every stage and was also great to prepare me for the interview. Its a pleasure knowing her. You rock :)

John is: * Engaged * Readily available * Accurate in his assessments of candidates * Helpful * Timely with his support and provision of profiles * Candidates that are considerably better than other agencies

I have been working for the past 22 years in IT field in Australia and always gone through an agency to get job. This is the first time I had an outstanding service and the best recruiter Liesel I ever met and she was exceptional. From initial contact until she successfully placed me into this high profile role, she consistently supported me and provided me with an incredible service that is second to none. She went above and beyond to ensure I was successful to select for first interview and provided an approachable but professional service. Liesel, Recruitment Company and team is one of a kind. She is easily approachable, very thoughtful, understand clients needs and candidates needs, very knowledgeable, helping out of the way an extra mile to satisfy clients and candidate. . I had a feedback from the client also very well about Liesel. She responds promptly and accurately any questions I asked and provided me with resources that helped gain a greater insight into area which in turn made the interview easier. She knows exactly what questions to ask me to make sure that I am the right candidate for this job and she knows I can be successful. She is well mannered, very enthusiastic, self motivated pleasant young professional. I highly and strongly recommend her to any professional recruitment company and she will do the very best. For a reliable, considerate service, with recruiters who genuinely care about your application, I would look no further than Liesel and The Recruitment Company (TRC). I have never met recruiters with the integrity of Liesel and it will be a pleasure to recommend her to anyone looking to start a career in the future. Liesel’s professionalism and dedication to the task at hand has been nothing short of excellent. By far the most proficient recruitment consultant (LIESEL) I have worked with. Liesel is one of those recruiters you don’t meet every day. Her knowledge and understanding in the field of search is excellent, she is consistent, reliable and she cares. Can I just say, thank you very much for the outstanding service. You are by far the best recruitment company I have had the pleasure of meeting Liesel. I always will and make a point to recommend Liesel to my friends and colleagues.

Dave was probably the the best recruiter I've dealt with. Professional with a personality. I'd recommend him to others. Thanks Dave!

Great first impressions!

I appreciate Chris Pelow's professionalism and assistance in representing me for this role, stepping me through the process, ongoing communication, updates and offering advice and tips on preprations and focus around particular issues.

Wow! Chris was amazing to deal with. It was a fantabulous experience from the day I get in touch with him. He ensured to keep me updated on every stage of the interview process, and timely response to all my queries & concerns were highly appreciated!!

Chris has been very helpful in terms of delivering quality candidates and managing the communications between he and I. As a time-poor manager, I appreciate the way Chris is able to deliver candidates at the right time and not bombard me with calls at the wrong time. He's also been very patient with some of our convoluted internal hiring processes. Thanks Chris - look forward to working more with you in the future.

It was a pleasure working with James recently. He is easy going and very professional at the same time. He always explains the nature of the requirement and the people associated with it very clearly, this in turn makes the interview process easier. He is very approachable and is always available to answer queries. He makes sure that we understand what is required from us in the interview, the details of the position ,and always follows up after the interview to understand the experience. This really makes a difference. Last but not the least, he is very friendly in his approach and there is never a “silence” from his side - he makes sure to handover the bad news as quickly as he does the good one. I will definitely recommend my other friends to him with a great confidence that they too will have the same experience with him as I had.

Great to work with, very open about the role and the client, and happy to help throughout the process. Thanks Emer!

While I felt Richard was polite and proactive and did send two excellent candidates over, I felt he was overly pushy on a number of occasions. He also mistakenly included a colleague in rem considerations that wasn't privy to these discussions.

Very happy with Anna-Maria, she was very quick in arranging an interview and provided great support throughout the process. Always kept me well informed in the run up to my start date, it's been a pleasure, thank you.

Carly is really great. Helpful, patient and understanding. She takes the time to listen to what we need and is so pro-active. Pretty much stopped dealing with other agencies and just go through her. We trust her.

James was extremely helpful in finally getting me a role with ***

Liesel was very friendly, helpful and kept in touch with me through the process with updates (even when there was no update).

Anna-Maria Julie was AMAZING! Even when things were not looking great for getting the candidate over the line, she was always positive and helpful. If I could have dealt directly with you guys I would have, rather than ****.

As always it was a pleasure working with Carly. Carly has an excellent understanding of the type candidate that not only meets the spec but is also a great fit culturally.

Liesel is warm, calm down & very nice to everyone but also extremly professional for work. She is dedicated hard worker and always proactively responsive even after hours. She listens and takes care of people. Liesel is an excellent recruitment manager; she is one of the best I believe.

Emer was an absolute delight to deal with! She was approachable, helpful and most importantly extremely friendly during the entire process. Please pass on my sincere thanks to Emer for making this a pleasant experience.

Emer was amazing - professional, friendly, responsive, honest and positive.

Better than many others out there

Carly's is excellent consultant. She is very professional person. I was happy to work with Carly.

Hard to say exceptional but definitely more than average Happy with James, v responsive and keen to assist

Carly started with some marginal candidates, but applied the appropriate level of promotion for a good candidate that we subsequently hired.

Emer is delightful and refreshing.

It is very rare that you come across a talented and professional recruiter like Hannah. She is very thorough and detailed. She is very friendly and open. She is very understanding!!! She is extremely well planned/methodical and she is very concise and clear in her communications. She is able to concurrently keep in mind full interests of both candidate and hiring company. “Ridiculously complete” is the word that comes to mind when I think of Hannah as a recruiting consultant. Not so surprisingly, it is very fitting that she isn’t working for just a Recruitment company, but THE Recruitment Company!!! I had pleasure of working with Hannah for searching a good role in Sydney. I was so impressed from the moment I first got her message. She was quite instrumental in getting everything done the right way for me. Yes Everything!!! To name a few, I will always admire her tips and suggestions to enable me change my CV from just any other CV to one that stands out as truly fit for the role, on top of it her conversations and insights prepared me so well for interviews and the most valuable help was, her influence to give me HIGH confidence before every next round of interview. If I was to say it in just one line, Hannah can easily empower you to hit the target right on the money!!! Thumbs up to her and all the best Hannah. Please keep it going!!!

Carly is very professional person. Her job is excellent. I was very glad to work with Carly.

Emer is great and I highly recommend her. Further, the online systems that TRC have really are fab. No need to login to approve time sheets makes it easy and quick.

Emer was amazing - professional, honest, efficient and friendly. She delivered as promised and never failed to respond to any questions. The admin was also handled smoothly and without any issues Thank you

Emer is lovely to deal with, understands our requirements and an attentive listener.

Great attention to detail, thorough, pleasant.

Hannah engaged me and asked a lot of relevant questions to understand my requirement for a contract business analyst for one of the most high profile projects in Australia . She found me ONE good candidate who was perfectly suited for the role and was hired. As a manager I really appreciated this as this helped me find a good resource without going through the trouble of personally screening candidates who do not fit the criteria . Hope this continues.

Emer has been fantastic, really understands our cultural fit and has sourced some great candidates.

Very professional recruiters, and a seamless candidate onboarding portal - well done guys!

Response times are quick, candidates are appropriate and there is minimal fuss to complete engagements

Emer is, by far, the most wonderful recruiter I've ever dealt with: which is why I go back to her when I'm looking for work. An unfortunate situation meant I returned home from the US recently. I contacted Emer to let her know and she got on the case and had interviews lined up. I love the extra mile Emer goes to: fantastic briefs, backgrounds and even good luck calls on the day of interviews. I've recommended TRC and Emer to a lot of my friends and won't be stopping.

Great communication & took time to understand the role.

It has been an exceptional experience with TRC so far. Throughout my IT career I have had interactions with many recruiters, but the kind of zeal, enthusiasm and connect that TRC shows with the associates is what makes it so very different from the others. My recruiter Mitch Wade is a passionate young professional and is very polite and helpful. He clearly understood my career objectives and goals and ensured the job profile aligned to it. He has been constantly in touch with me even after my offer was rolled out. It is rather rare and surprising to see a recruiter involved at such an extent. I am very happy with the way TRC has handled my whole joining process starting from day one till date. Not to forget my first day joining Cup Cakes was a great surprise.It is a pleasure to be connected with TRC and I can now certainly look forward to them for my future endeavors as well.

Richard has been very helpful through out the process.

Ciaran was very helpful, professional and enthusiastic. He kept me informed of each step required and communicated with me on a regular basis. I am only too pleased to praise Ciarans' efforts in helping to secure my position. Jacob Fitzgerald

Such a professional team to deal with, not only the way they work but also the relationship they build with other parties, much appreciated and best regards,

Emer is a wonderful consultant. She was very informative about the job at ###. She was very encouraging and supportive.

Mark did a great job in this job application. He showed a great professionalism and attention to details than any other recruiters I met. Every step in the process was organised fast and smoothly. communication was great, not only that, he managed to negotiate a higher rate than originally offered that met my minimum expectation.

It was great working with Carly, she has the rare ability of being able to setup the right person for the right job and I was lucky enough to have been one of those persons. I look forward to working with Carly for future roles.

I think it's been really good work by the Geoff and Mark in communicating the requirements, organising interviews and setting the expectation. I had a good experience. Best of luck team!

Jen is honest, open, accurate & prompt with information, understanding of my concerns, she actually returns phone calls!!, (a rarity, in your industry, unfortunately) & she does what she says she will do!

Mark is very professional and has been very responsive to my questions and requests. His follow up calls and clarification of the roles are great. All in all, it's been a great experience working with Mark.

Clear, concise and timely information. Cup cakes were a nice touch.

James was great and very professional.

He is being very helpful and working hard to sort things out. He always gives me some good advice during the process. I really appreciate his works.

5 stars exceptional!

Chris was extremely positive and encouraging throughout the whole process. Understanding the situation and putting me at ease with my concerns are key examples of his customer focus. It was a pleasure to deal with Chris and hopefully I will again in the future. 5 Stars!

Always willing to help and goes all out to find suitable candidates.

John has been one of the best recruiters I have come across by far. He has been very honest, supportive and helpful in the entire process. He was always approachable for any concerns/queries. I would definitely recommend him to anyone looking for a change.

She has been extremely positive & open with all her communication. I find her a joy to work with & look forward to having her support me through this contract.

My experience with Hannah has been great. She is lovely to deal with and is very personable. She has listened to my requirements and has worked to provide candidates that meet my requirements. I'm happy to be dealing with Hannah.

James was fantastic, kept me in the loop the whole way along, accessible and friendly. He made the (often daunting) process very easy and made it possible for me to get a job I was very keen to get.

Christina is amazing, I worked with her for a position at ### ########, from the first phone call after I applied to being offered the role, she worked with me diligently at each step of the process. We also had a coffee meeting where she explained me about the contract details. I had a exceptional experience working with Christina

Jen was very professional and communicated with me throughout the process and I could not praise Jen enough for her effort in helping me attain my post.

Jen constantly provides quality candidates with little additional information or queries. Very easy to work with.

Carly was very professional in keeping me in the loop for the entire recruitment process. She was very conscientious and thorough. She made the whole process very smooth.

Mark was very professional. He ensured to provide all the details and regular feedback from the client. Overall a great service.

Great support throughout the process, kept me updated on a daily basis.

Emer is lovely, professional and pretty relaxed. She listens and understands. Overall she does her job well as my experience has been positive.

Emer is super friendly yet very professional. She was recommended to me by my Manager and I'll recommend her to others in the future. She totally understood my needs and I'm very happy with the candidate we've hired. She's an asset to your company!

James is very personable, and keen to help both the candidate and the client. He always rang before a client interview to make sure I was OK and to assist if needed. He also asked good questions after a client interview as part of our review. It was an easy and pleasant experience working with James. Any candidate working with him would think so too.

I really appreciated the way I was treated with great respect and didn't have to jump through a million hoops before a job interview. Other agencies demand that you come in and meet with them and do an interview, bring your passpost and often do some tests which is hugely time consuming and then you don't even get an interview for the position as it's already gone. I love the fresh approach in getting to the heart of the matter and nailing the position with the right candidate with minimal fuss for the candidate and client. All round great experience with a lovely, professional agent (Emer!). Very impressed! Thank you!

David was with me pre and post interview and he was very friendly and professional.

Emer went above and beyond in her help and advice for me throughout the recruitment process. She gave me plenty of useful interview tips and was constantly in touch throughout the whole process. I never felt like things were in limbo thanks to the multiple daily updates. I would highly recommend her to others in my area of work.

Caroline and Emer have both been extremely helpful and a pleasure to talk to!! Caroline found me a role at short notice which was great and Emer has been awesome at keeping me up to date with the process! thanks!!

John is a great asset to your organisation and he's a gem of a person to deal with. He's very professional in his work and has thorough knowldege of the industry he's recruiting in. I wish him all the best for future.

it was a pleasure working with James. He kept me informed all the way through through the process and was always very responsive.

When I called Charlie to talk about my current position he was very patient to listen to me and for any queries is was always available. Charlie is one of the best consultant I have been with.

Chris is the best recruiter i have ever come into contact with in the 10 years that i've been working full time since finishing my studies. He is an exceptional asset to your team and i hope to deal with him in the future when the time comes to advance my career

Very happy to work with Charlie for my recent assignment. Great job!!

Emer was very helpful and quickly found a bodyswap for us. Very happy with her communications and quick understanding of our requirements. On another note I was not aware that our consultant Caroline had gone on mat leave early. It would have been nice if someone made contact to advise rather than wondering why my calls weren't being returned.

John was very professional and exceptionally good at communicating information about the client, the job details, and following up on it. It has been a pleasure to work with him.

Chris is really good in persuading and he matches the right people to the right job. He also takes care that the employee gets the maximum benefit. He has been very helpful throughout the process and always kept me updated about the status. He is a star and an Exceptional one.

It was a pleasure working with Richard as he was very prompt, informative on the next steps that were involved after the interview had been conducted and also helped me with further information that was required about the role. During this entire Recruitment process i found Richard very proactive, his communication was very efficient and was easily approachable. Thank you Richard and the Recruitment Company for providing me this opportunity. Thanks Rajan

We had a major setback with our first potential candidate, but Jen handled it well and found us some great options. A pleasure to work with.

Mark found two candidates for a little known technology in the Australian market and 1 was suitable for hire.

Cupcakes are a nice touch! Very easy to deal with Trc in all aspects.

Chris, was very great to deal with. His help and attitude really motivated me to go for the job. Great guy!

Emer was a great consultant! She clearly understood the brief as each applicant arrived with a comprehensive understanding of the role on offer. Emer was very clear on when, what and how she would communicate, and she not only met, but exceeded our expectations.

James was great in keeping me informed throughout the process. He knew his client and their needs very well. He's a friendly, likeable fellow who easily put me at ease particularly before my interview with ######.

<Thumbs up> to Charlie. Great guy. Very professional.

Incredible interpersonal skills together with professional ethics second to none!!

Simon was awesome - a pleasure to deal with.

Charlie McGillan was exceptional! I sent in my resume and cover letter via Seek. Within 2 hours he had called me back after he had reviewed my CV. He was thorough, asked careful screening questions that were pertinent and then had me at interview stage within 48 hours. With very little work on my part, besides doing a quick Seek search online, Charlie helped me land a great and lucrative job that I am excited to start next week. In addition, his support, calm nature, level of personal service and courtesy has been outstanding. I will be using the Recruitment Company again, because of Charlie's level of attention to detail and service.

She is definitely above average - but it would take more for an Exceptional rating (I am harsh). She is attentive, supportive and friendly.

Mark was very professional. One of the few recruiters that actually listened to my requirement for a role rather than try and shoehorn me into something I wouldn't be satisfied with. For me, that is probably the the reason I wanted to stick with TRC when looking for a new job. His presentation was very good, and he listened to my concerns and did a good job pitching me to the companies. Very much appreciated. I would refer my personal friends to mark if they were in the market for a new job. Give this man a raise!

Professional; Great pre-interview advice; Great & quick follow ups;

Very professional and personable. Felt like I was in good hands. Couldn't have asked for more.

Mark is great. He knows what he is doing. I am really happy with what he did for me. He is also so nice, polite and friendly

you need more options with less extremes if you want me to pick something - there is a huge gap between exceptional and average!

Emer has been incredibly helpful and friendly. She has taken the time and understand the breif and puts forward candidates of a high calibre. Its been a pleasure!

It has been very swift, Great experience. Chris was on top and communicated thoroughly until the end. That was very pleasant experience. Excellent Work !!!

Charlie listened hard and turned around a short timeline request with a fantastic candidate. Thanks Charlie!

An excellent recruiter who guided me in the right direction. Highly professional and motivating. I love working with her.

Emer was amazing! She was so thorough with me in regards to my application and the role I had applied for. Her turn around time for organising an interview and for me to be employed in a contract role was exceptional! Emer always kept me in the loop, she was very informative and prepared me well. Emer always kept to her promises, and is just so lovely, bubbly and positive to talk to. The cupcakes upon commencement of my contract was just icing on the cake! Thank you Emer, and TRC!

Mark is very exceptional this time as always. As the time passes, he knows & understands our requirements of the candidates.

Emer was an excellent consultant...very responsive to any questions i had and got me a Job!

Carly has been enthusiastic, helpful, professional and responsive from the moment she was involved with us. All of the candidates she put forward were carefully selected and had the relevant skills and experience we were looking for - really impressive given that we needed to fill the role at short notice. I feel like she went above and beyond for us and I really appreciate everything she has done. I can't possibly fault anything about my experience with Carly and would recommend her and TRC to anyone.

Emer was an excellent consultant...very responsive to any questions i had and got me a Job!

Excellent service from Mark, quick response and quality candidates, will keep in touch with future opportunities where we need assistance!

James was easy to approach, and was proactive with feedback & returning messages. James communication skills are excellent which allowed me to understand job role and prepare for the interview. James was always contactable even during his leave. I have no hesitation recommending James to my contacts.

Emer was prompt to get in contact, gave excellent feedback throughout the process and was generally a delight to deal with.

I had a very good experience with John when he was representing myself for an position at ######. First of all, he was willing to understand my needs, and my skill sets. Based on above factor, he was comparing it against the Company's need. He made sure that the role would be suitable for me where I can use my most of the skill set and i would enjoy the role rather than sending me somewhere my skill set doesn't match or something like that.

Chris Pelow = deadset legend

Emer was excellent. She took the time to engage deeply with my requirements in filling a senior role and presented two very good candidates, one of whom got the job.

Jen is great. Not too pushy (which is what I generally hate about recruiters) but diligent and professional.

Dealing with Caroline was amazing, Emer tried hard but was put in a difficult position - as for Charlie I will subscribe to the principal that if you don't have anything nice to say ....

Emer has been extremely helpful and provided some excellent candidates for me to interview. She is an absolute pleasure to work with.

Richard was a pleasure to deal with. He is very professional and well mannered. He followed up with me in a timely manner as promised throughout the whole experience. From my experience Richard is doing an exceptional job.

I found the blogs he sent very helpful (preparing for an interview and how to resign). I wouldn't hesitate in seeking or recommending James with recruitment matters. Thanks so much James!

It was an easy and pleasant experience working with James. Any candidate working with him would think so too.

Concise, clear communication and timely follow up.

The Recruitment Company have been very successful with placements at ##### in recent months, and are a 'go to' agency from the preferred supplier panel. Feedback from candidates who have been placed through TRC is very positive. They generally say they have received a solid and thorough briefing about #####, the benefits of the organisation are really sold well, and the process is smooth from start to finish.

Carly is a top notch professional - very helpful, understanding, honest and pleasant throughout the entire process. It has been absolutely delightful to work with Carly and will definitely recommend to friends. Big thank you!

It was great working with Mark.He has helped me in getting the offer in very little time .I would like to recommend to my friends and collegues.

I recommend the company for other colleagues as they are the best I have dealt with since I joined it industry 15 years ago.

Seemless, quick process ( 1 week from follow up from James to contract signing). James kept me well informed of updates of the process. I also appreciate the recommendation of the payroll service provider (who have also been great) and now that my first day is complete, James is taking the time out to see how I am doing : ).

Emer was just fantastic to work with. She kept me updated every step of the way and very efficient. No doubt one of the best recruiters I've worked with. Would definitely work with her again in the future if the opportunity exists.

We had a very fast turnaround time, and Emer managed to find us two great candidates, making it a difficult decision to choose between them. Her sense of humour was also appreciated.

She was intelligent, thoughtful and pleasant at all times and communicated very well to make the recruitment process proceed smoothly. I would highly recommend Emer and would certainly work with her next time I am recruiting.

Carly & John did really guided me in the right direction before the interview with #####. They took time to explain me about the company, people and culture, they also provided me with update information about the tools and technologies that Bauer is using which helped me in a great way to prepare well for the interview. Great to work with both of them.

Anna-Maria is a pleasure to work with. Even when we have constrained circumstances around budget or brief, Anna-Maria continues to pull the rabbit out of the hat in presenting quality candidates.

Carly has worked very hard on filling recent roles and delivered 2/2 so far with more in the pipe. One difficult role to file and also working with a new recruit process at our company.

I have worked with Chris previously at ###### and had great success in finding candidates so we called Chris for our latest requirement. Chris provided us with several good candidates and we are very happy with the results. Keep doing what you're doing Chris! Regards, David

Great Service!

Jodie hit the mark for us and is always enthusiastic in trying to find the exact candidate. Good to work with.

Thanks for the efforts by James and TRC for this job opportunity. I had a pleasant experience while conversing with James regarding this opportunity. He's been professional throughout.

Most of all Charlie was reachable and always across both sides of the relationship.

Chris was fantastic. He matched my skills to a role that suited my skills well but one I hadn't seen nor thought I'd be likely to win. He provided me with constant feedback through the entire process. Exceptional from my point of view.

It was great working with Simon he always kept me up to date even when I was a little hard to reach!

Mark is fantastic! He gave me invaluable advice and managed the recruitment process smoothly. I can always get prompt feedback after each stage. Most importantly, he can well balance the needs from each side, and can seek benifit for candidates. He did a great job. Thank you Mark.

I got EXCELLENT support and feedback from Richard during the course of my application with #####. He is truly an asset of your company with his IT knowledge, he was able to ascertain my credentials and match it with a great company.

Very prompt service and reliable when dealing with employee. John is a really great recruiter and definitely want to thank him for all that he has done to help me get my new job.

Caroline was very honest, genuine and friendly from the get go. It's been a pleasure dealing with her. The placement is very suitable and the team are very welcoming here. I am very happy with the outcome and fast, professional turn around with role placement.

I really like Dave's proactive attitude and friendly character. He does not make empty promises and is reliable which I highly value and appreciate. I enjoy working with him.

Jen has been very helpful and communicative throughout the process from consultation to interview, to drafting up and finalising contract. It was a pleasure to be working with her.

John was very helpful on advising me on what type of person & back round my boss has & what the company is all about. John also advised me on how to conduct myself in the interview & negotiated a salary based on my experience with the ######. You have a good resource in John who is doing an excellent job.

Geoff communicates well and in a timely manner. He conducts himself in an engaging, friendly and professional manner and is outcomes driven for both "customers" (employer and prospective employee). He took over during James' absence and ensured a seamless progression and fast turnaround. I enjoyed working with him and he did a great job!

My experience dealing with your office has been quite remarkable, very prompt in responding despite it was a festive period.

Chris was THE BEST recruiter i have ever dealt with. I almost never had to chase him up, he was very nice, genuinely seemed to care when it came to the business as well as myself (the client). And in general is such a nice guy. 10/10. Give this guy a pay rise.

Richard has been great in pre-interview advice, negotiations, maintaining quick feedbacks and working even after hours to answer my queries due to the time difference. So a very good experience in the end. Wish him all the best in his carrier.

Emer was fantastic and a pleasure to work with!

Caroline was great to deal with!

I would rate it as Good. Chris was good at following up, sending good candidates and pushing back when needed. I'll continue to use him

I have to say Emer provided such a wonderful service, far above any other recruiter or recruitment company i've ever dealt with. From continually searching for suitable roles, to giving excellent briefs ahead of my interview, good luck text messages and following-up after interviews, she always kept me in the loop and made me understand that with TRC, you really are valued and looked after!

The dealings I had with Mark were very easy - he followed up and was just plain honest with his communication. The exact service I like to receive from any consultant I do business with.

Mark & Geoff are amazing people and helped Me in getting the right job at right time. Thanks guys!

Mark was great throughout the process and is very professional. Thanks Mark!

Anna-Maria is great - really helpful and pro-active in getting work lined up and sorted out as quickly as possible. Highly recommended!

Richard was a genuine pleasure to work with. Do whatever you need to do to retain him. Recruiter gold.