IT Operations Manager

  • West Dublin - 5 days in the office
  • Management experience required
  • €75k base + 10% bonus + 5% pension (+ discounts on insurance)

Do you come from a technical infrastructure background with a sharp focus on operational excellence and strategic impact? We're partnering with a prominent player in the insurance sector to find an experienced IT Operations Manager to lead day-to-day IT functions across a multi-site environment.

This is a high-impact role, reporting directly to the CIO, with broad responsibility across infrastructure, cloud platforms, vendor management, business continuity, and team leadership.

What You’ll Be Doing:

  • Overseeing IT infrastructure including networks, servers, cloud systems, backup, disaster recovery, and business continuity.
  • Managing IT team performance, training, and development.
  • Leading relationships with third-party vendors and partners, ensuring service delivery aligns with business goals.
  • Driving continuous improvement across systems availability, security, and compliance.
  • Supporting strategic planning and implementation of infrastructure and ICT projects.
  • Defining IT policies, managing licensing, SLAs, and operational risks.

What You’ll Bring:

  • 5+ years’ experience in IT management, ideally within financial services or a regulated industry.
  • Strong track record managing cloud-based environments (e.g., Azure, O365).
  • Deep knowledge of cybersecurity, compliance frameworks, and ITSM (e.g., ITIL).
  • Proven team leadership with a proactive, solutions-led approach.
  • Experience managing vendors, contracts, and service-level delivery.
  • Solid understanding of network security, data protection, and infrastructure design.

Location & Travel:

  • Based in Dublin with occasional travel to regional offices.
  • Own car is essential 

Click APPLY to be immediately considered, don't delay apply today!

Chris  Pelow's our  Project Services Recruiter / Managing Director

Project Services Recruiter / Managing Director

Chris Pelow

Project Services – Recruiter / Managing Director

[email protected]
+353 1 485 4964