Why You'll Be Excited About This Role
- Lead configuration of enterprise-scale records management platforms (Objective) serving thousands of users
- Design and implement automation solutions that streamline complex business processes
- Drive system improvement projects worth millions of dollars across government departments
- Work with cutting-edge metadata structures, workflow automation, and system integrations
- Shape the digital backbone that supports critical government operations and decision-making
- Join Australia's leading dedicated government IT delivery partner
How This Will Transform Your Career
This role positions you as a specialist in government-grade systems administration and process improvement – expertise that's incredibly valuable across public and private sectors. You'll develop deep knowledge in enterprise content management, compliance frameworks, and system optimisation that sets you apart in the market.
Your career will accelerate through:
- Mastering enterprise records management platforms and regulatory compliance frameworks
- Building expertise in workflow automation, system integrations, and performance optimisation
- Leading cross-functional improvement projects with measurable business impact
- Developing skills in user training, change management, and stakeholder engagement
- Working with diverse technologies from cloud platforms to business intelligence tools
- Contributing to strategic technology decisions that shape entire organisational capabilities
The combination of technical expertise, project leadership experience, and government sector knowledge you'll gain opens doors to senior system architect roles, IT project management positions, or consulting opportunities with major organisations.
What You'll Be Working On
You'll manage and enhance sophisticated records management systems that handle millions of documents and transactions. Your work will span from technical system administration to strategic improvement projects that transform how organisations operate.
Your key responsibilities include:
- Maintaining and configuring enterprise-scale Objective records management platforms
- Designing metadata structures, classification schemes, and retention schedules aligned with business requirements
- Building automated workflows and templates to streamline complex business processes
- Monitoring system health, performance, and capacity across multiple environments
- Leading improvement projects from requirements gathering through to implementation
- Conducting workshops with business units to identify pain points and enhancement opportunities
- Translating business requirements into technical configurations and system improvements
- Testing new features and configurations in development environments before production rollout
- Developing enhanced processes for records capture, search, and retrieval functionality
- Creating user guides, training materials, and documentation to support system adoption
- Producing regular status reports, KPIs, and dashboards for project governance
- Identifying opportunities for system optimisation, integrations, and automation
You'll collaborate with diverse stakeholders from business users to senior executives, ensuring systems meet both operational needs and strategic objectives.
What Type of Person Will Succeed
We're looking for a technically skilled system administrator who combines deep technical expertise with strong project management capabilities and excellent communication skills. You should be someone who thrives on solving complex problems and takes pride in systems that truly serve their users.
You'll excel in this role if you have:
- Extensive experience with enterprise content management systems (Objective experience essential)
- Strong background in system administration, configuration management, and workflow automation
- Experience with metadata management, taxonomy design, and information governance
- Proven track record in leading system improvement projects and user training initiatives
- Excellent analytical skills and ability to translate business requirements into technical solutions
- Experience with system monitoring, performance optimisation, and capacity planning
- Strong documentation skills and experience creating user training materials
- Understanding of compliance frameworks and records management best practices
Bonus points if you have experience with:
- Government sector projects and public sector compliance requirements
- Business intelligence tools, reporting platforms, and dashboard creation
- System integrations, APIs, and automated data workflows
- Change management and stakeholder engagement in large organisations
- ITIL frameworks and service management processes
If you've been looking for a Systems Analyst, Business Systems Administrator, or IT Project Coordinator role that offers genuine impact and career progression, we'd love to hear from you.
How to Apply
Ready to become the systems expert who transforms how government organisations manage their critical information? Join Australia's leading government IT delivery team and make systems work brilliantly for the people who depend on them.
We encourage applications from all backgrounds and experience levels. Even if you don't meet every requirement above, if you're passionate about systems that work seamlessly and eager to contribute to meaningful projects, please apply. We'll consider exceptional candidates for roles across our organisation.
Apply now and architect the digital backbone of government operations across Australia.
