Infrastructure/Operations Support L3

  • 12 Months Contract 
  • Cork Location - 2 days/week on-site requirement
  • €230-€260/Daily Rate

This role is pivotal in maintaining a secure, resilient, and compliant compute environment across a large multi-site campus. You’ll support 1,000+ users, collaborate with global IT teams, manage vendors, and drive infrastructure stability, security, and performance.

Your Responsibilities:

  • Maintain stability, operational performance, and resilience of compute environments across the Cork campus, minimising downtime and incidents.

  • Oversee security posture, including patching, antivirus tools, and compliance with global standards.

  • Coordinate disaster recovery testing and support SQL environments across the site.

  • Support global security initiatives and ensure required controls testing is completed.

  • Engage with managed service providers and third-party vendors covering compute, SQL, and manufacturing systems.

  • Participate in compute and network infrastructure projects and collaborate with cross-functional technical teams.

  • Track and report compute spend, working with finance and IT leadership on budgeting and trend analysis.

  • Communicate security metrics and influence stakeholders to follow IT best practice.

  • Manage maintenance contract renewals, proposals, quotations, and vendor troubleshooting efforts.

Your Qualifications & Experience:

  • 5+ years' experience in compute-focused IT operations.

  • Strong technical knowledge across Compute, Network, Security, and Workplace Services.

  • Proven experience working with multiple internal teams and external vendors.

  • Degree/Masters in a related discipline or equivalent industry experience.

  • Certifications in areas such as Microsoft Windows OS, MS SQL, VMware, Cisco, Azure/Cloud.

  • Minimum five years’ Workplace Services exposure. (Desirable)

  • Strong stakeholder and vendor management capability.

  • Experience supporting executives and senior leadership.

  • Excellent written, verbal, and presentation skills.

  • Proven end-to-end ownership of problem-solving and solution delivery.

  • Ability to influence across functions and communicate across organizational levels.

  • Knowledge of teleconferencing technologies and broad IT/OT integration understanding.

  • Awareness of IT governance practices and enterprise priorities.

  • Prior experience with some or all of the following is highly advantageous:

    • SAN storage, backup appliances (Rubrik, Veritas), tape libraries

    • ESXi hosts, VMware environments

    • Cisco switches, Cisco ISE

    • Active Directory, Group Policy

    • RDS/Citrix, Symantec, WSUS, BigFix

    • Patching & vulnerability management

    • Database management

    • ServiceNow, change/problem/incident management

    • Vendor access management

 Please APPLY directly or contact me on [email protected] / 016917002 for more info. 

Sara  O'Toole does  Infrastructure & Cloud Recruiter

Infrastructure & Cloud Recruiter

Sara O'Toole

Infrastructure & Cloud – Recruiter

[email protected]
+353 89 433 2865