Infrastructure & Cloud Recruiter
- Sydney: +61 2 8346 6700
- Dublin: +353 1 697 2548
I am looking to speak with AppOps Engineers / Technical Support specialists to provide critical out-of-hours coverage through the holiday season to my Galway based client. This is an excellent short-term contract opportunity for skilled support professionals who can hit the ground running and ensure the smooth operation of our client's global operations.
This role is urgent and available immediately. If you are an experienced Technical Support professional with 2+ years of experience who can commit to a 24/7 shift work model through Christmas, I’d love to hear from you.
Monitor stability, availability, and reliability of the organisation's infrastructure and applications in real-time.
Ensure production systems remain highly available through proactive monitoring.
Identify, escalate, and support resolution of service incidents to minimize business impact.
Collaborate with organisation’s support teams to implement preventive measures and service improvements.
Document, track, and manage issues through the support ticketing system (e.g., Jira).
Participate in shift handovers and maintain clear communication across 24/7 support teams.
Background in Technical Support, AppOps, or Service Delivery.
Solid problem-solving skills with the ability to remain calm under pressure.
Experience with applications on Windows/Linux, including Tomcat, IIS, Globalscape SFTP, F5 load balancers.
Familiarity with monitoring tools such as Coralogix, DataDog, Netreo, Solarwinds.
Experience with Active Directory (DNS, DHCP, Group Policy) is a plus.
Knowledge of payment systems or financial applications highly desirable.
Willingness to work rotational shifts including nights, weekends, and holidays.
Strong written and verbal communication skills.
Bachelor’s degree in Computer Science, IT, or related discipline (preferred, not essential with equivalent experience).
APPLY directly or contact me on [email protected] / 016917002 for further info.
Infrastructure & Cloud Recruiter
