Fraud Officer Entry Level Role

A leading financial institution is looking for an entry level Fraud Officer to join their busy contact centre team.  The purpose of the position is to minimise fraud losses to client customers by actioning alerts initiated by fraud monitoring tools to ensure the maximum prevention of fraud is achieved. 

This team is rostered over a rotating 24/7 shift arrangement - you must be able to be available to sometimes work the night/graveyard shift.  The roster is changed on a monthly basis.

This is an awesome opportunity for someone who would like to go into banking or financial services with a company that promotes career progression.

What you need:

  • Exceptional customer service skills
  • Contact centre experience
  • Excellent communication skills
  • The capability to work on a 24/7 roster
  • An interest in financial services
  • Enthusiasm for learning