Managed Services Field Engineer

  • €45,000 - €55,000
  • Healthcare and Pension
  • Training and industry Certificates

This role will be to work as Field Service Engineer, focused on storage support for our client base.

Essential Duties and Responsibilities:

  • Provides incident & problem management services for resolving customer technical issues on enterprise infrastructure particularly NetApp storage but ideally also data protection / backup environments
  • Manages and troubleshoots issues on NetApp SAN and storage environments based on vendor best practice processes and industry standards.
  • Will have to provide support services & troubleshooting in the field, on-site in customer environments, and in customer datacentres
  • Manages escalated infrastructure support issues, coordinates communications with our vendor partners (mostly Netapp but sometimes other vendors also IBM, Microsoft, VMware, etc.)
  • Supports other Logicalis staff to resolve complex issues and assists with escalating issues
  • Keeps current with manufacturer technical certifications, specialisation exams, and licenses.

Experience:

  • Supporting managed storage and managed backup environments and ideally managed virtualisation.
  • Storage and NAS technologies (iSCSI, FCP, CIFS, NFS, etc) particularly Netapp but other vendors are good too (IBM, HP, Pure, Dell/EMC), and ideally some knowledge of snapshotting technology

To APPLY then click below or call me on 014854968. You can also email me [email protected]

Karl  Moore does  Systems & Virtualisation Dublin

Systems & Virtualisation Dublin

Karl Moore

Systems & Virtualisation – Dublin

[email protected]
+353 1 485 4968