- €45,000 - €55,000
- Healthcare and Pension
- Training and industry Certificates
This role will be to work as Field Service Engineer, focused on storage support for our client base.
Essential Duties and Responsibilities:
- Provides incident & problem management services for resolving customer technical issues on enterprise infrastructure particularly NetApp storage but ideally also data protection / backup environments
- Manages and troubleshoots issues on NetApp SAN and storage environments based on vendor best practice processes and industry standards.
- Will have to provide support services & troubleshooting in the field, on-site in customer environments, and in customer datacentres
- Manages escalated infrastructure support issues, coordinates communications with our vendor partners (mostly Netapp but sometimes other vendors also IBM, Microsoft, VMware, etc.)
- Supports other Logicalis staff to resolve complex issues and assists with escalating issues
- Keeps current with manufacturer technical certifications, specialisation exams, and licenses.
Experience:
- Supporting managed storage and managed backup environments and ideally managed virtualisation.
- Storage and NAS technologies (iSCSI, FCP, CIFS, NFS, etc) particularly Netapp but other vendors are good too (IBM, HP, Pure, Dell/EMC), and ideally some knowledge of snapshotting technology
To APPLY then click below or call me on 014854968. You can also email me [email protected]
