Level 2 Support Engineer

  • Permanent -€45,000 plus beneifts 
  • Opportunity for progression
  • Upskilling with Certificates


  • Experience in working on an ITIL-aligned Helpdesk is required.
  • Strong Windows 10 desktop skills 
  • Use of Intune for deployments
  • Device compliance and patching
  • Experience with Microsoft Defender and Security#
  • Intune experience 
  • At least 6 months working with Azure AD – particular emphasis on managing user profiles, Exchange Online
  • Experience working in a hybrid AD/Azure AD environment would be an advantage
  • Strong skills in the O365 suite – with particular emphasis on Outlook/Word/Excel and PowerPoint
  • Prior experience of MS Teams would be an advantage 

Qualifications and Skills:

  • Microsoft Certificates will be desirable
  • ITIL Certified or working towards it
  • Networking Certificates such as CCNA or CompTIA+
  • Client facing skills

Click APPLY below or email me at [email protected]


Karl  Moore does  Systems & Virtualisation

Systems & Virtualisation

Karl Moore

Systems & Virtualisation

[email protected]
+353 1 485 4968