Senior Technical Operations Engineer

  • Hybrid Working Model (3 days in the office)
  • €60,000/Year + 10% Bonus + Benefits
  • Dublin 8 Location

 This is a role where the Senior Technical Operations Engineer aims to oversee the entire range of IT-dependent products and services. The team you will be part of is responsible for consistently delivering high-quality assurance, customer service, and IT build services, ensuring they are effective, efficient, customer-oriented, and safe. The ideal profile for this position should poses a good mix of broad range of hands-on technical skills, with strong operational support experience. 

Your Responsibilities:

  • Detection, diagnosis and resolution of incidents/problems
  • Develop & perform routine checks and preventative maintenance on all services
  • Assess planned changes for operational or other impacts
  • Successful achievement of service availability targets
  • Follow the agreed processes to ensure assurance of service
  • Carry out tasks/projects as required by IT management

Your Experience & Education:

  • Degree in Computer Science, Computer Engineering, Management Information Systems, or equivalent experience
  • Minimum of 7 years’ experience in a team supporting complex business support systems
  • High level of proficiency in the following areas:
    • Scripting technologies (Python, Perl, etc) for task automation
    • Open source databases such as MongoDB, MariaDB, PostgreSQL, etc
    • Red Hat Enterprise Linux, CentOS, and/or Ubuntu
  • Familiarity with
    • Prometheus
    • Grafana
    • Kibana
    • Docker
    • Kubernetes
    • Keycloak
    • RabbitMQ
    • Swagger
  • Strong analytical and problem-solving skills
  • Knowledge of operational best practices in a public-facing always-available environment
  • Proven understanding of IT Services/Applications/Protocols
  • Strong knowledge of service management guiding principles

Please feel free to APPLY directly or contact me on 016917002/[email protected] for a more detailed chat.

Sara  O'Toole does  Systems, Support & Virtualisation Permanent

Systems, Support & Virtualisation Permanent

Sara O'Toole

Systems, Support & Virtualisation – Permanent

[email protected]
+353 89 433 2865