- Contract: Start ASAP - 21/05/2025
- Pay Rate: $850- $1000 per day + Super
- Location: Sydney CBD office and Work from home
- Required: Clear police check, Australian Permanent Residency or citizenship and reside in NSW.
About the role:
This role will be in the IT Delivery Team. This team is responsible for the successful delivery of approved projects. Business analysis services for approved projects or new demand items. A technical business analyst with IT service management experience, over and above business application development experience.
About you:
- Will deliver business analysis services for approved projects, as well as provided analysis services for newly identified demand items
- Enjoys working collaboratively and develops long-term productive working relationships with key stakeholders
- Can inform, advise and influence stakeholders
Your responsibilities in the role:
- Conduct technical analysis for projects involving system integration or cybersecurity remediation.
- Manage IT service management processes, including change and release management, and transition to operations by preparing support manuals, service designs, and RACIs.
- Perform business analysis for application development and business process re-engineering projects.
- Collaborate with diverse stakeholders, including development, DevOps, testing, and infrastructure teams, as well as service partners and business representatives, to influence and negotiate project outcomes.
- Apply Agile and Waterfall methodologies to plan and execute business analysis, requirements gathering, and testing, ensuring adherence to project disciplines and procedures.
- Re-engineer IT processes by assessing and redesigning "As Is" and "To Be" processes to eliminate inefficiencies and enhance controls.
- Prioritize and manage multiple workstreams, ensuring successful delivery of project tasks.
- Resolve conflicts among stakeholders, escalating issues to the project manager when necessary.
Key Challanges of the role:
Resources needs to be able to respectfully challenge the requirements provided & suggest process re-engineering opportunities
Resources needs to be flexible, so able to pick up and pause work from time to time - ability to quickly context shift is a must.
Required Skills and Experience you will have:
- Technical analysis for projects requiring integration between systems or cybersecurity remediation (combined min of 5 years)
- Experience in IT service management processes including: IT change and release management and transition to operate processes including preparing operating support manuals, service designs, RACIs (2 years)
- Business analysis in Application Development & Business Process Re-engineering Projects (min of 5 yrs.)
- Experience working (influencing & negotiating) with a diverse set of stakeholders (of varying seniority) including: development teams, Dev Ops teams, testing teams, infrastructure teams, service partners and business representatives
- Experienced in both Agile and Waterfall methodologies (e.g. planning business analysis, business requirements, functional requirements, requirements traceability matrices, testing; Agile ceremonies, disciplines and procedures )
- IT Process Re-engineering Experience – “As Is” and “To Be”; assess and redesign to eliminate efficiencies and/or improve controls and/or improve efficiency/effectiveness
- Able to successfully prioritise, manage and deliver upon multiple streams of work
- Able to deal with and manage conflict with different stakeholders, escalating to the project manager where appropriate.
- Experience working in a team of business analysts, specifically sharing knowledge and work to improve efficiency and avoid duplication
- Strong communication/interpersonal skills, tailored to the audience
- Experience in collecting, collating and analysing data from diverse sources
- Advanced Excel skills
- Experience in managing small projects, under the direction of a senior project manager or program manager (Desirable)
Benefits of contracting through The Recruitment Company:
- Best Agency to Work for in Australia 3 years in a row (Great Place To Work)
- A dedicated Contractor care manager for you
- Over 1000 positive reviews – 97% say we’re ‘exceptional’
- Award-winning contractor benefits package
- Leading NSW Government supplier since 2004
- Discounted training and certification
- We can cover you for PI and PL insurance
- The BEST Christmas in July party in Australia
How to apply:
If your experience aligns with the required skills and experience for this role, please click APPLY and send your CV to Dervla, who is recruiting for this position.
Send your CV in word format to be considered.
