The Dos and Don'ts of Recruitment: Insights from The Great Big Recruitment Industry Survey 2024

Submitted on Tue 26 Mar 2024

The recruitment landscape is ever-evolving, with each year bringing new challenges and insights into the best practices for both recruiters and job seekers. The Great Big Recruitment Industry Survey 2024 has shed light on the most pressing likes and dislikes in the recruitment industry, providing a roadmap for improvement. Our latest blog delves into these insights, offering actionable advice to make the recruitment experience enjoyable for all involved!


The Top 3 Things People Hate


 1.    No Response

Don't: Leave candidates in the dark after they apply for a role or attend an interview. This silence can be incredibly discouraging and may tarnish your reputation as a recruiter or employer.

Do: Implement a system to ensure every candidate receives a response, even if it is automated. Acknowledge receipt of their application and provide a timeline for the recruitment process and what they can expect next.


2.    Poor Interview Feedback

Don't: Offer generic or non-existent feedback after interviews. This misses a critical opportunity to help candidates grow and improve.

Do: Provide specific, constructive feedback to candidates post-interview. Highlight what they did well and areas for improvement, ensuring the feedback is actionable and thoughtful.


3.    Misrepresentation of Roles

Don't: Advertise a role that doesn't accurately reflect the position or the company culture. This can lead to disillusionment and turnover.

Do: Ensure job adverts are clear, detailed, and honest, reflecting both the responsibilities and the company culture. Engage with the hiring manager to capture the essence of the role accurately.


The Top 3 Things People Love


 1.    Thorough Feedback and Criticism

Do: Take the time to offer detailed feedback, whether it’s positive or constructive. Candidates appreciate understanding how they can improve and where they excel.

Don't: Skip the feedback process or offer only superficial comments. This deprives candidates of valuable learning opportunities.


2.    Swift Feedback and Closure

Do: Communicate feedback and decisions quickly. Whether it’s a yes, no, or next steps, timely communication is key to a positive candidate experience.

Don't: Drag out the recruitment process unnecessarily. Long waits can be frustrating for candidates and may lead them to pursue other opportunities.  Or if you expect long wait times from your client, communicate this with candidates upfront.


3.    Well Written Job Adverts

Do: Invest time in crafting detailed, clear, and accurate job ads. Highlight key responsibilities, required skills, and company culture to attract the right candidates.

Don't: Use vague or overly broad job ads. This can lead to a mismatch between the role and the applicants, wasting both parties' time.


The insights from The Great Big Recruitment Industry Survey 2024 highlight the critical importance of communication, honesty, and feedback in the recruitment process. By adhering to these dos and don'ts, recruiters and hiring managers can significantly enhance the candidate experience, improving the reputation of the recruitment industry as a whole.

For recruiters, the message is clear: transparency, timeliness, and constructive feedback are not just appreciated but expected! For candidates, taking feedback constructively and valuing clear, honest job descriptions can guide better job fit and career growth.

By taking these insights to heart, we can all contribute to a more efficient, respectful, and successful recruitment process. Let's work together to make the recruitment journey a positive experience for everyone involved.

If you’re an amazing recruiter looking for a recruitment agency to call your new home, then let’s start with a chat. Call us today on (02) 8346 6705 or email Holly, our Chief People Officer, [email protected] for a no-obligation chat.


The Recruitment Company – Making people enjoy the recruitment experience again

Specialist Recruitment Agency within Information Technology, Project Services, IT Infrastructure, Software Development, SAP, Data and Analytics, Devops, Cloud and the Public Sector.


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