Product Owner – Microsoft Dynamics 365
North Sydney / Hybrid
$160k - $180k + Super
Permanent Position
I'm working with a purpose-driven organisation that’s undergoing a major uplift across their sales and customer experience technology stack. They’re looking for a Product Owner to lead the implementation and optimisation of Microsoft Dynamics 365 Sales, replacing Salesforce and embedding the platform into their internal sales environment.
This is a high-impact role at the heart of digital transformation, well-suited to someone who thrives at the intersection of product, technology, and business.
The Opportunity
You’ll report into the Head of Technology and play a critical role in shaping and delivering the roadmap for Microsoft Dynamics 365 Sales, with a key focus on leading the transition away from Salesforce. You’ll work cross-functionally with sales, marketing, CX, operations and technology teams to ensure the platform is tailored for internal use and driving real business outcomes.
This is a highly collaborative, strategic role with a hands-on focus. Perfect for someone who’s confident challenging assumptions, managing stakeholders, and driving adoption of Dynamics across a national sales team.
Key Responsibilities
- Define and own the product vision and strategy across sales, marketing, digital, and customer service tech streams
- Drive end-to-end delivery using Agile/Lean methodologies, writing epics, prioritising backlogs, and leading delivery from idea through to launch
- Own the implementation of Microsoft Dynamics 365 Sales, ensuring a smooth and value-driven transition from Salesforce
- Work with internal business stakeholders to balance needs and deliver the highest value outcomes
- Collaborate with cross-functional teams across traditional and digital platforms
- Manage relationships with vendors and delivery partners, keeping budget and outcomes on track
- Stay across emerging tech and market trends to guide long-term roadmap planning
- Ensure alignment with internal risk, security, and compliance requirements
- Promote a delivery-focused, customer-first product culture across squads and stakeholders
What They’re Looking For
- 6+ years’ Product Owner experience, with financial services experience
- Strong hands-on experience with Microsoft Dynamics 365 Sales, including full end-to-end implementation and ideally previously replacing Salesforce
- Experience working within lending, mortgage, or asset finance environments is highly regarded
- Ability to translate business goals into a clear, strategic product roadmap with measurable outcomes
- Practical experience working in Agile environments (Scrum, SAFe, Lean), with a focus on writing user stories and facilitating Agile ceremonies
- Strong communication and stakeholder engagement skills, comfortable working with technical and non-technical audiences
- Commercially minded, with the ability to balance priorities, manage risk, and support long-term business value
- Proven experience managing vendors, contracts, and budgets
