Infrastructure, Cloud & DevOps Contract
- Sydney: +61 2 8346 6700
- Dublin: +353 1 697 2548
We’re looking for two experienced Infrastructure Monitoring / Level 1 Support contractors to join our payments client's Melbourne-based operations team. You’ll play a key role in monitoring critical POS transaction traffic and core infrastructure systems, ensuring smooth and uninterrupted service across their environment.
This role sits within a global support model, working closely with offshore teams to maintain availability and performance of key business systems.
Key responsibilities of the role:
Monitor servers, networks, and application systems, ensuring service uptime and prompt issue response.
Manage alerts, logs, and dashboards to detect and resolve incidents at Level 1.
Escalate issues to Level 2/3 or offshore support teams where required.
Conduct system health checks and maintain monitoring tools.
Record incidents, actions, and resolutions clearly within ticketing systems.
Support continuous improvement of monitoring processes and workflows.
Key experience required:
If the above all sounds like you then please do APPLY to be immediately considered for this opportunity.
Should you have any questions please direct them to my email: [email protected]
Or you can contact me on 028 346 6703 and 0481701023.
Infrastructure, Cloud & DevOps Contract
