Are you someone who enjoys solving business application problems, working closely with stakeholders and being part of a highly engaged internal technology team?
We’re partnering with a growing and well-regarded Australian organisation to recruit an Applications Support Analyst to join their Sydney-based technology team.
This is a fantastic opportunity for someone with approximately 3–5 years’ experience who wants to move beyond traditional support work and become involved in end-to-end application ownership, integrations, enhancements and business-facing projects.
Why this role stands out
- Beautiful Sydney CBD offices and a highly collaborative environment
- Strong culture with a social, engaged and supportive team
- Career growth into architecture, data or broader applications ownership pathways
- Exposure to modern application ecosystems, integrations and Power Platform technologies
- Genuine mix of BAU support and project/enhancement work
- Highly visible role working directly with business stakeholders
- Opportunity to learn complex business systems and integrations in depth
- Base + super + diescretionary annual bonus
This is an office-based role where collaboration, teamwork and business engagement are highly valued.
About the role
This role sits within a small, hands-on technology team supporting a broad ecosystem of business-critical applications and integrations.
You’ll work closely with the Applications Architect and internal stakeholders to support day-to-day operations, troubleshoot issues, coordinate releases and enhancements, manage vendors and contribute to ongoing projects and process improvements.
The role is approximately:
- 50% BAU application support
- 50% project, enhancement and improvement work
What you’ll be doing
- Supporting business-critical applications and integrations
- Investigating application, data and integration issues
- Working with APIs and system-to-system data flows
- Coordinating with vendors on incidents, releases and enhancements
- Engaging directly with business stakeholders to gather requirements and solve problems
- Assisting with testing, release coordination and user communication
- Supporting reporting and data investigation activities
- Working across Power Platform and low-code/no-code technologies
What we’re looking for
- Approximately 3–5 years’ experience in Applications Support, Systems Analysis or Business Systems environments
- Strong communication and stakeholder engagement skills
- Experience supporting business applications within multi-system environments
- Exposure to APIs, integrations and data troubleshooting
- SQL experience for data investigation and support
- Exposure to Power BI, Power Automate, Logic Apps or similar technologies beneficial
- Experience working with vendors and supporting releases/enhancements
- Someone proactive, collaborative and comfortable working across both support and project environments
Please note: this role is not suited to candidates from purely infrastructure/helpdesk backgrounds or pure development-only backgrounds.
Interested?
Apply now or contact Amanda Evans at The Recruitment Company for a confidential discussion
